Returns Policy

30-Day Return Window

We want you to love your purchase. If you are not completely satisfied, you may return your item within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return, your item must be:

• In the same condition as received
• In its original packaging
• Unused and undamaged
• Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Items damaged through normal wear and tear
• Items without original packaging
• Sale items marked as final sale

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status. Approved refunds will be processed within 5-7 business days to your original payment method.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped. We recommend using a trackable shipping service.

How to Initiate a Return

To start a return, please contact us at teamhelp@horacebacon.com with your order number and reason for return. We will provide you with return instructions.